Right Networks is looking for a content writer to help round out our Customer Success team. You will join a team in support of a rapidly growing set of software products, focusing on email campaigns and touchless support. Our products and features offer multiple paths to conversion; our ideal candidate has experience creating and managing automated email campaigns, helping nurture customers along desired journeys to success. We have an aggressive product roadmap of upcoming releases and velocity of delivery of support campaigns will be a key objective.

You will work with cross-functional teams to own nurturing campaigns to our customer base to help increase adoption, engagement and conversion of customers from a freemium tier to paid subscription levels. Understanding different customer personas and paths to value will be a must.

This is a remote work position.